Surgery Newsletters

Please take a look at our Surgery Newsletters below.

1.  We recognise the importance of providing support for our patients. That’s why we plan to conduct training sessions for those needing assistance with e-consult, Accurx, and online form filling.

2. In order to streamline our appointment process and better manage patient flow, we have decided to suspend walk-in appointments on Wednesdays. Patients are now required to call the surgery for appointments or book online.

3. Since we have changed the appointment system, we intend to offer 60% same-day appointments. Some reservations will be made for children under 5 years old, the frail, and cancer patients.

4. The way online requests are handled will change. GPs will review them to ensure each patient receives the appropriate response, and we are heading towards total triage.