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Parkwood Surgery News: Practice News Veterans Support: Find out what help is available Living Well for Carers: Free Online Wellbeing Course General Health: New Year, New You NHS Health Checks: NHS HC FPS: December 2025 newsletter Information: Guide to Parkwood Surgery
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Each month, a number of appointments at Parkwood Surgery are missed because patients are unable to attend and do not let us know in advance.
Missed appointments cannot be offered to other patients and place additional pressure on clinical services. This affects waiting times and reduces the number of appointments available to those who need care.
Below is a summary of the number of appointments missed in December 2025 and the estimated cost to the NHS.
| Number of DNAs | Estimated cost to the NHS |
| 287 | £10,045 |
If you are unable to attend an appointment, please let us know as soon as possible so we can offer it to another patient who needs care.
At Parkwood Surgery, we are committed to helping you make the most out of the healthcare services available to you. The Friends of Parkwood Surgery have developed a comprehensive guide outlining the range of services we offer. This includes information on how to book appointments, request prescriptions, the different types of clinicians you may see, and step-by-step guidance on using digital tools, such as the NHS App – along with other useful resources.
FPS Guide to Parkwood Surgery 2025
If a patient requires an appointment, and English is not their first language, please ensure they are accompanied by a family member, friend or carer who is able to assist with translation. The practice also has access to professional translation services, which are available during appointments only.
If you need information in a different format, please contact the surgery and we will be happy to help.
| Parkwood Surgery Mission Statement | Parkwood Surgery Practice Leaflet |
| Parkwood Surgery Complaints Leaflet |
Download the NHS App or open the NHS website up and login to access a range of NHS services online.
The NHS App is available on iOS and Android:
To use the NHS App, you must be aged 13 or over and registered with a GP surgery in England.
Find out more about the NHS App.
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