Visiting Parkwood, Gadebridge and Boxmoor Surgeries after 19th July 2021

 

Dear Patients,

Although there will be many changes to the rules and regulations after the 19th of July those for NHS settings will continue as they have for the previous months. This means that patients visiting the surgery will need to wear a face mask, follow social distancing rules, be free of covid symptoms and sanitise their hands. Any patients with an exemption to wearing a face mask will be expected to wear a visor.

These procedures are to protect the most vulnerable patients who need to come to the surgeries. It will also protect the staff because if our staff test positive then others may have to isolate, and it may require us to reduce the services we can offer and depending on numbers may need to close as has happened with some other GP Practices around the country.

We understand we had all hoped we would be able to reduce some of the precautions at this stage but with new strains of the virus arriving we need to keep with them for a further period.

Thank you for your understanding. Here is a link to the guidelines https://www.england.nhs.uk/2021/07/nhs-patients-staff-and-visitors-must-continue-to-wear-face-coverings-in-healthcare-settings/

 

Colin Neal

Practice Manager

Parkwood Surgery

Parkwood Surgery

Parkwood Drive, Hemel Hempstead, HP1 2LD

Current time is 21:34 - Sorry, we're currently closed. Please call NHS 111

NHS

Telephone: 01442 250 117

Out of Hours: 111

Welcome to Parkwood Surgery

The aim of the Practice is to ensure that the services we provide to you are as all–embracing as possible, offering a holistic approach to providing healthcare.

Our focus is to provide all of our patient’s services in a familiar, welcoming and relaxed atmosphere. Our main surgery is located in Warners End and we have small branch surgeries in Boxmoor and Gadebridge.

We have an in-house Pharmacist and who is clinically trained to deal with many of our reviews such as Medication, Asthma, COPD, Hypertension/BP.

We are also a training practice and have trainee GPs and trainee hospital doctors.

We provide a range of services including some that were traditionally provided in hospital. This includes minor operations for the removal of lumps and bumps especially those that look possibly malignant, diabetic clinics, joint injections, warfarin monitoring and travel injections. We are also accredited for the Gold Standard in palliative care in which we work closely with Rennie Grove palliative care nurses.

Visiting the Practice during the COVID-19 Pandemic

We are still open and available for all of our patients so if you are feeling unwell or are experiencing any change in your health, please do contact us. We are still your GP Surgery and still here to look after you, our Doctors and Nurses are still working and are available to speak to you and then offer you a normal face to face appointment if they feel you need to be seen.

There is a nationwide campaign that was launched by the Institute of Practice Management highlighting the abuse that general practice reception staff can face on a daily basis.  We are partnering with a group of GP surgeries that also serve our local community to make an official statement and to share awareness of this campaign, as disappointingly we do experience this from a small number of our patients.

The past 18 months are likely a period in our history which no one would ever wish to see repeated; it has affected every single person. Whilst a lot of sectors and industries have shut up shop or reduced their capacity in an effort to keep their employees safe, Primary Care has not only remained open, but has increased the number of appointments available, ensured that all premises are COVID secure, changed the way we work completely to maintain services, all of this whilst at the same time managing a vaccination centre to ensure our patient populations receive their COVID Vaccines as quickly as possible. We are dealing with unprecedented levels of demand.

Your local GP practice has continued to care for patients by adapting their way of working to ensure that you could continue to receive the care you needed. Changes such as telephone and online triage were brought in not only to protect patients, but also to mitigate risk and protect the staff as much as was possible, thereby ensuring that staff were able to come into work every single day throughout this pandemic. Whilst accessing your surgery may have been and may continue to be in a different way, we have always been open and have been seeing patients that needed to be seen.

Every member of staff has gone above and beyond, sometimes at a cost to themselves (and sometimes their family) to ensure that patients get the best possible care that we can deliver under such challenging circumstances. We are all tired. We have all been pushed to our limits, and often beyond. All whilst working harder than ever before, so a patient shouting or swearing can be the straw that breaks the camel’s back.

Unfortunately, the love and appreciation that was there for the NHS has diminished and it has been replaced with aggression and frustration. The increase in abuse that our reception staff and doctors alike have had to endure is totally unacceptable. The swearing, shouting, heartless comments, and slander which is posted on social media is frankly, quite demoralising and does not always represent the truth. We do not deserve to be treated in this way and we will not hesitate to implement our zero-tolerance policy on anyone who thinks this type of behaviour is, whether in person or on social media.

We ask that you be kind to anyone you come into contact with at your surgery – we are trying our best to serve you safely and ensure your health is looked after. Everything we do is with the aim to continue to provide the best care and support needed to our patients whilst keeping everyone safe.

https://m.youtube.com/watch?v=3ru4QhVZ2a8&feature=youtu.be

 

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Everest House

Haverfield Surgery

Woodhall Farm Medical Centre

Parkwood Surgery

Rothchild House Surgery

 

 

Plans for GP surgery Extension

Plans to create more space for an existing GP surgery in Hemel Hempstead.

For further information, please see our extension information page.

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Parkwood surgery Opening Times

  • Monday
    08:30 until 20:00
    18:30 - 20:00 Pre-booked appointments only!
  • Tuesday
    07:00 until 18:30
    07:00 - 08:30 Pre-booked appointments only!
  • Wednesday
    07:00 until 18:30
    07:00 - 08:30 Pre-booked appointments only!
  • Thursday
    08:30 until 12:30
    13:30 until 18:30
    12:30 - 13:30 Closed for staff training
  • Friday
    08:30 until 18:30
  • Saturday
    CLOSED
    Alternate Saturdays for pre-booked appointments only!
  • Sunday
    CLOSED

Boxmoor branch surgery

  • Monday
    08:30 until 12:00
  • Tuesday
    08:30 until 12:00
  • Wednesday
    08:30 until 12:00
  • Thursday
    08:30 until 12:00
  • Friday
    08:30 until 12:00
  • Saturday
    CLOSED
  • Sunday
    CLOSED

Gadebridge branch surgery

  • Monday
    08:30 until 12:00
  • Tuesday
    08:30 until 12:00
  • Wednesday
    08:30 until 12:00
  • Thursday
    08:30 until 12:00
  • Friday
    08:30 until 12:00
  • Saturday
    CLOSED
  • Sunday
    CLOSED

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