Prescriptions

Ordering repeat prescriptions

If you take regular (repeat) medication, you can request your prescription in the following ways:

  • Order online via NHS App
    This is the quickest and easiest way to order repeat prescriptions.

  • Use Online Consultation
    Please note: this option should be used for acute or non-repeat medication requests only, or where advised by the surgery.

  • Paper repeat prescription form
    Tick the medication(s) you require on the list attached to your prescription and either:

    • post it to the surgery, or
    • bring it into reception

Important Information

  • We cannot accept medication requests by telephone
  • All medication requests must be submitted in writing using one of the methods above
  • Repeat prescriptions can be requested up to 14 days in advance

Please allow up to 72 hours (three working days) for your prescription to be processed. Processing times may be longer during weekends and bank holidays.

For step-by-step guidance on ordering repeat prescriptions, please see the guide produced by the Friends of Parkwood Surgery, available on their website: here.

Queries about your medication

If you have a query about your medication, need to request an acute or non-repeat medication, or wish to change your nominated pharmacy for Electronic Prescription Service (EPS) prescriptions, you can:

Pharmacy services

Many pharmacies can help with:

  • advice on minor illnesses
  • medication queries
  • emergency supplies (where appropriate)
Find a local pharmacy