Guidance for Clinical Photographs
If during the triage process a clinician needs to see a photograph to help assess a medical condition, you will be sent a secure text message via Accurx with instructions on how to submit your images.
Please only send photographs if you have been asked to do so by a GP or member of the administrative team, or if your query would be supported by visual evidence.
How to take your photographs
Please follow the guidance below to help ensure the images are clinically relevant:
- Submit 2-3 photographs taken from different angles, where possible
- Ensure the images are clear, well-lit, and in focus
- Where possible, place a ruler, coin, or tap measure next to the area to indicate scale
- Make sure the photograph clearly shows the area you are concerned about
Consent and use of images
By submitting photographs via Accrux, you are giving consent for these images to be added to your medical record.
All photographs received are handled securely and are uploaded directly to your patient record.
Important information
- Do not send photographs of intimate areas
- Photographs are reviewed as part of a clinical assessment but may not replace a face-to-face examination
- If your condition worsens or you are concerned, please contact the surgery or seek urgent medical advice
If you are unsure whether it is appropriate to send photographs, please contact the surgery for advice.
