Contact the practice
Parkwood Surgery
Parkwood Drive
Warners End
Hemel Hempstead
HP1 2LD
Telephone: 01442 250 117
Out of Hours: 111
Get DirectionsOpening Times
| Monday | 8:00am to 6:30pm Extended Access: 7.30am to 8.00am - pre-booked nurse appointments only |
| Tuesday | 8:00am to 6:30pm Extended Access: 7.30am to 8.00am - pre-booked nurse appointments only |
| Wednesday | 8:00am to 6:30pm |
| Thursday | 8:00am to 6:30pm |
| Friday | 8:00am to 6:30pm |
| Saturday | 8:00am to 11:00am The surgery is open for Extended Access on some Saturdays. Appointments are pre-booked only. |
| Sunday | Closed |
If you need help when we are closed
If you need medical help when the surgery is closed, please contact 111.
NHS 111 is available 24 hours a day, 7 days a week and can:
- Give medical advice
- Help you decide where to get care
- Arrange an out-of-hours GP appointment if appropriate
You can call 111 or visit NHS 111 Online.
Call 999 or attend A&E immediately if you have a medical emergency, such as:
- Chest pain or signs of a heart attack
- Sudden shortness of breath
- Signs of a stroke (face drooping, arm weakness, speech problems)
- Severe bleeding that will not stop
- Loss of consciousness or seizures
- A serious injury of sudden collapse
If you are unsure, call 111 for advice.
For more information, please see our Patient Services Guide.
Physical accessibility
Please let one of our receptionists know if you have any special needs or requirements when visiting.
- Disabled parking is available at the surgery.
- Sign language and interpreter services available.
- Disabled toilets.
- Step free and wheelchair access.
- Wheelchair stair assist available in emergencies.
How to make a complaint
While Parkwood Surgery is committed to providing high-quality care and service to all patients, we understand that sometimes expectations may not be met.
We value all feedback, including complaints, as it helps us review, learn, and improve the services we provide. All feedback is taken seriously and handled in line with our complaints procedure.
You can find more information about how to raise a concern or make a complaint on our Complaints & Feedback page.
Alternatively, you have view our complaints procedure leaflet here: Parkwood Surgery Complaints Leaflet
Wherever possible, we encourage patients to raise concerns with us directly so we can try to resolve issues quickly and fairly.
