Surgery Newsletter
- We recognise the importance of providing support for our patients. That’s why we plan to conduct training sessions for those needing assistance with e-consult, Accurx, and online form filling.
- In order to better manage our patient flow and ensure everyone receives timely care, we’ve made the decision to suspend walk-in appointments on Wednesdays. Patients are now required to call the surgery for appointments or book online.
- Since we have changed the appointment system, we intend to offer 60% same-day appointments. Some reservations will be made for children under 5 years old, the frail, and cancer patients.
- The way online requests are handled will change. GPs will review them to ensure each patient receives the appropriate response, and we are heading towards total triage.
