Important - Parkwood Surgery will be partly closed on 3rd April 2023 from 08:30 to 14:30 and will re-open at 14:30. Please Dial 111 for urgent medical needs or 999 for emergencies.
Sorry, we're currently closed. Please call NHS 111
From the 1st of April 2023, Parkwood Surgery will cease to accept repeat requests via email or website.
The volume of work that our back-office staff process on a daily basis has been rapidly increasing but has now reached a level that is unsustainable: it has become necessary for the practice to review our operational systems and processes to identify where improvements may be made.
One such area is the processing of non-EPS prescription requests: the volume of emailed and website requested prescriptions from patients incurs additional but avoidable administrative effort, impacting the efficient and effective use of our workforce.
On average Parkwood Surgery receives approximately 400 prescription requests per day from patients which requires our back-office staff to manually input into our clinical systems.
Patients are advised to register for Patients Online Access which enables patients to request for prescription, book appointments in the near future and see other information on their medical records, all in the comfort of your home.
The following pages provides additional information on our website…