Parkwood Surgery uses trained receptionists for all chaperoning. Full confidentiality is assured. During your care, a clinician may need to examine you. Occasionally this may involve an examination of intimate areas. We understand that this can be stressful and embarrassing.

If this sort of examination is necessary:

  • We will explain to you why the examination is necessary and give you the
    opportunity to ask questions.
  • We will explain what the examination will involve.
  • We will obtain your permission before we carry out the examination.
  • You will be offered a chaperone to be present during the examination.
  • At all times we will respect your privacy during the examination and while dressing and undressing.

The following procedure will then take place:

• A receptionist will be called to the consulting room.
• The patient will be introduced to the chaperone.
• The chaperone should be able to see the patient’s face during examination. If a patient isn’t happy for a receptionist to be on the patient side of the curtain then a Nurse can be called.

If you have any questions or concerns about intimate examinations or chaperoning, please do not hesitate to ask.