Reception and enquiries

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Hemel Hempstead Hospital 
Hillfield Road
Hemel Hempstead
Tel: 01442 213 141
Watford General Hospital 
Vicarage Road
WD18 0HB
Tel: 01923 244 366
Luton & Dunstable University Hospital
Luton & Dunstable University Hospital
Lewsey Road
Tel: 01582 491 166

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
Call or get help online now – NHS 111.

NHS 111

Check your symptoms, visit NHS 111 online.
Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles.
See a Nurse for conditions such as vaccinations, contraception and family planning advice, ear syringing, minor surgery, exercise and weight management advice, screening and travel advice.

Contact a Nurse

Book an appointment on the phone
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Coronavirus – New Rules for May to June

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Advice for patients with pre-existing conditions

Advice for Vulnerable Patients

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…


Herts Domestic Abuse

Herts Domestic Abuse Helpline is a confidential, free, support and signposting service for anyone affected by domestic abuse.

Telephone: 0808 8088 088
Monday to Friday, 09:00 – 21:00
Saturday and Sunday, 09:00 – 16:00


Herts Sunflower

Herts Sunflower can help and support you if you, or someone you know, has been abused.


St Albans and Hertsmere Women’s Refuge (SAHWR)

St Albans and Hertsmere Women’s Refuge aims to provide a safe comfortable, conflict free environment for women and women with children who are suffering domestic abuse.

Helpline: 0808 2000 247


Victim Support

As an independent charity, Victim Support work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve. They help people feel safer and find the strength to move beyond crime.

Surrey Supportline: 0808 168 9274
Monday to Friday, 09:00-19:00

For out of hours support call the support line on 0808 168 9111


Women's Aid

Since 1974, Women’s Aid have been at the forefront of shaping and coordinating responses to domestic abuse. As a federation of over 180 organisations, they provide just under 300 local lifesaving services to women and children across the country.

Hepline: 0808 2000 247

Facebook: @womensaid

Twitter: @womensaid



The Hospice of St Francis - Berkhamsted

The hospice offers a bereavement service to those of all ages.

Telephone: 01442 869 550


CRUSE Hertfordshire

Cruse exists to promote the well-being of bereaved people and to enable anyone suffering bereavement caused by death to understand their grief and cope with their loss. Cruse Bereavement Care Hertfordshire offers support when you need it most.

Telephone: 01707 278 389



Sands offer support to those whose baby has died through late miscarriage, stillbirth or neo-natal death.

Telephone: 0808 164 3332


The Compassionate Friends

Supporting bereaved parents and their families after the death of their son or
daughter, at any age and from any cause.

Helpline: 0845 123 2304

Telephone: 01767 689 781


Stand by Me

Stand-by-me bereavement support is here to help children & families in North Herts & Stevenage when someone close to them has died or is dying.

Telephone: 07469 255 163



Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 0207 3784 999



Carers in Hertfordshire

A local, independent organisation offering support and signposting for carers.

Telephone: 01992 586 959




Macmillian Hertfordshire

Macmillan improves the lives of people affected by cancer locally. They provide practical, medical, emotional and financial support and push for better cancer care. Cancer affects us all. We can all help. We are Macmillan in Hertfordshire.

Telephone: 0300 1000 200


Cancer Research UK

Free information service provided by Cancer Research UK about cancer and cancer care for people with cancer and their families.

Telephone: 0300 123 1022 (general enquires)

Telephone: 0808 800 4040 (Cancer related enquires)

Facebook: @cancerresearchUK

Twitter: @CR_UK


Live Better With Cancer

Making day to day life a little bit better for people living with cancer.

Telephone: 0800 118 2705
Open Monday – Friday – 08:00 – 17:00

Facebook: @livebetterwith




Child Health

Help For Teens In Need Of Support

For help, advice and support that is available to teens in need of support, please see the below document.

Help For Teens In Need Of Support

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.


Berkhamsted Town Hall Tots

A warm and friendly drop-in playgroup for under 4’s. Crafts, free play, snacks, singing, and tea & coffee for the grown ups.



Contact for families with Disabled children

Contact support families with the best possible guidance and information. For every shape and size of family, whatever they need and whatever their child’s disability, we’re here.

Telephone: 0808 808 3555

Facebook: @contactfamilies

Twitter: @contactfamilies



Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.


Community Groups

Walking Netball

Netball sessions designed for female participants over 55 years, although anyone wanting to take things a bit slower is welcome to attend. Led by a qualified coach, the emphasis is on having fun whilst learning the basic skills and rules. Suitable for all abilities.

Telephone: 07834 500 189


Pioneer Approaches

Creative Training, Consultancy, Workshops, Projects and Activities for and with People with Learning Disabilities and Differences.
They offer specialist and innovative creative support with an emphasis on music and drama in leisure, personal development, life skills and employment.


Telephone: 07773 291 579



Adult Disability Football Sessions

Football Session for adults aged 18 years + to take part in a fun and safe football session. The session will combine with football skills and activities and games. The sessions will be designed to be delivered to any disability. £2 per session.

Telephone: 07841 028 229


Dementia Adventure

Dementia Adventure helps people live better with dementia by connecting them to the outdoors, their community and help retain a sense of adventure in their lives.

Facebook: @DementiaAdventure

Twitter: @DementiaAdv

Telephone: 01245 237 548


Depression, Anxiety and Stress

Hertfordshire Directory

The Hertfordshire directory has a useful search engine which includes many organisations and support groups within Hertfordshire.


Young Minds

Young Minds are leading the fight for a future where all young minds are supported and empowered, whatever the challenges.

Parent Helpline: 0808 802 5544

Facebook: @youngmindsuk

Twitter: @YoungMindsUK



Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123




Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927




Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393


More services for young people

Better Living

Find practical help with managing Type 2 diabetes through this informative toolkit.

Telephone: 0162 853 7900




British Dietetic Association (BDA) is the only body in the UK representing the whole of the dietetic workforce.

Telephone: 0121 200 8080

Facebook: @BritishDieteticAssociation

Twitter: @BDA_Dietitians


Diabetes UK

Dealing with diabetes can be daunting, whether you’re newly diagnosed, an old hand, or even if it’s someone you know who has the condition. Having someone to talk to can make all the difference.

Telephone: 01376 501 390



Disability Rights UK

Disability Rights UK ant a society where everyone can participate equally.

Telephone: 0330 995 0414


Guide Dogs

Guide Dogs wants a world in which all blind and partially-sighted people enjoy the same rights, opportunities and responsibilities as everyone else. Their mission is to provide guide dogs and other mobility services that increase the independence and dignity of blind and partially-sighted people.

Telephone: 0800 953 0113

Facebook: @guidedogsUK




Deafblind UK supports people with combined sight and hearing loss to live the lives they want .Losing your sight and hearing can be frightening. The charity’s team of experts is here every step of the way to show you life beyond sight and hearing loss.

Telephone: 0173 3358 356

Facebook: @DBUKCharity

Twitter: @DeafblindUK



ABLEize is the largest and most viewed UK disability, mobility and healthcare contact point on the net. Here you will find 430 plus categories filled with providers offering everything from mobility and daily living aids through to support, disability sports, arts and education, care providers and healthcare products and services.


Drugs and Alcohol

The Living Room

The Living Room Hertfordshire is an award winning addiction recovery charity, founded in 2000. Our centres in Hertfordshire are in Stevenage and St Albans, staffed by highly-trained counsellors with lived experience of addition themselves. We offer free, day-time, group counselling, peer support and workshop therapies using the 12-step programme.

Telephone: 01438 355 649


Turning Point

Turning Point work with people who need our support with their drug and alcohol use, mental health, offending behaviour, unemployment issues and people with a learning disability. They aim to inspire and empower them to discover new possibilities in their lives.



If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 9177 650



Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111



More tools and apps
Elderly Care

Age UK Dacorum

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 01442 259 049


Dementia UK

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678



Older Drivers

Experienced drivers are, in general, safer than those with less experience but as we age, our health and fitness, often including our eyesight, physical condition and reaction times, begins to decline.

Recognise whether and how your driving is changing and decide what you can do to cope with these changes and find help, such as medical advice, driving assessments and training and vehicle adaptations


Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4 70 80 90



West Hertfordshire Hospitals - Hemel Hempstead

There are a wide range of maternity service available at West Hertfordshire Hospitals (Hemel Hempstead).



BabyCentre® reaches more than 45 million mums globally each month in nine different languages, including eight in 10 new and expecting mums online in the UK.


Download from:

Download from:

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from:

Download from:

Palliative Care

Rennie Grove Hospice Care

Rennie Grove Hospice Care is a charity providing care and support for adults and children diagnosed with cancer and other life-limiting illness and their families.

Telephone: 01442 890 222



Hospice of St. Francis

Hospice of St Francis help you if you are managing, or recovering from, serious illness. They help you to live your life well by improving symptoms, working with you to achieve personal goals, helping you to feel safe and anything from getting back to work, enjoying family time to walking the dogs again.

Telephone: 01442 869 550

Contact our Switchboard Monday – Friday 08:30 – 17:00.


Sexual Health

Sexual Health Clinic

The Hemel Hempstead sexual clinic offers a wide range of sexual health services.

Telephone: 0300 008 5522


NHS Sexual Health Hertfordshire

For help, support and advice about Sexual Health, please visit the below website.



Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.


Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240


Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

Telephone: 0300 123 7123

Support and Advice

Citizens Advice Bureau

Citizens Advice Bureau provide free, confidential and impartial advice and campaign on big issues affecting people’s lives. Their goal is to help everyone find a way forward, whatever problem they face.

Telephone: 03444 111 444


Herts Help

HertsHelp are a network of community organisations in Hertfordshire working together.

Telephone: 0300 123 4044



Stop Smoking

Stop Smoking Help - Hertfordshire

There are over 300 local stop smoking services in Hertfordshire offering non-judgemental support, either one-to-one or for groups in the workplace.


Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.


Weight Management

Dacorum Health Walks

The Dacorum Health Walks is part of a countywide programme of free, volunteer – led walks that aims to help people get outdoors, get more active and reap the benefits. The walks are all sociable and you do not need any special equipment to join in, just comfortable shoes. To register to walk either sign up online at our website or just turn up a few minutes early for your first walk.

Telephone: 01992 588 433

Dacorum Sports Network

This excellent resource provides a list of all the local Sports Clubs.


Health Walks Berkhamsted

Sometimes a walk alone in the fresh air is just what we need. But if you’re just getting started and you’re not sure that you want to do all your walking alone – or if you like the idea of having other people around to help you stay motivated – then walk with us.


Am I a Healthy Weight?

Calculate your BMI using this NHS Tool


One You Couch to 5K - Mobile App

The Couch to 5K app has been designed to get you off the couch and running in just 9 weeks. Grab your trainers, download the app and follow the step-by-step instructions.

Download from:

Download from:

One You Easy Meals - Mobile App

The free Easy Meals app is a great way to eat foods that are healthier for you. You’ll find delicious, easy meal ideas to help get you going if you’re ever short of inspiration.

Download from:

Download from:

WW International

Meetings, Online or a little bit of both. There are options and support, whatever your lifestyle, from WW International (formerly Weight Watchers).


Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.


Health Review and Assessment Clinic

Health Review and Assessment Clinic

Here we can help you monitor your condition

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office