COVID-19 Information

Face Coverings for Shops & Transport

We are aware that some patients might be understandably anxious about the Government’s recent announcements around the use of face masks in various public settings.

GPs are unfortunately not in a position to provide individual risk assessments or letters for patients who feel that they should be exempt from wearing a face mask, whether in regard to their use on public transport or in any other setting as required by legislation.

The Government guidance on exemptions suggests there is no requirement for evidence for exemption therefore it is sufficient for an individual to self-declare this.

Government advice on the use of face coverings on public transport can be found  at:

Some people don’t have to wear a face covering including for health, age or equality reasons. Some staff may not wear a face covering if it is not required for their job. Some people may feel more comfortable showing something that says they do not have to wear a face covering. This could be in the form of an exemption card, badge or even a home-made sign.

This is a personal choice, and is not necessary in law. Please see the link below for more information and downloadable badges/cards:

We hope that this guidance provides some reassurance for you on this issue.

COVID-19 Information

Please see below the latest advice, support and guidance during the COVID-19 Pandemic.

Face Coverings

As per the government guidelines, from Monday 15th June, all patients aged over 2 visiting Parkwood Surgery will need to provide their own face covering to be worn at all times whilst inside the surgery.

A cloth face covering should cover your mouth and nose while allowing you to breathe comfortably. It can be as simple as a scarf or bandana that ties behind the head.

Please visit:

Important Information Regarding Sick Notes

If you require a sick note during the COVID-19 pandemic, please download and complete the below form.

COVID Government Guidance re Social Distancing > 70yrs (regardless of medical condition)

For full Government Advice, see this link:

This states that:

‘We are advising those who are at increased risk of severe illness from Coronavirus (COVID-19) to be particularly stringent in following social distancing measures’.

This group includes those who are:

  • aged 70 or older (regardless of medical conditions)
  • under 70 with an underlying health condition listed below (i.e. anyone instructed to get a flu jab as an adult each year on medical grounds):
  • chronic (long-term) respiratory diseases, such as bronchitis
  • chronic heart disease, such as heart failure
  • chronic kidney disease
  • chronic liver disease, such as hepatitis
  • chronic neurological conditions, such as motor neurone diseasemultiple sclerosis (MS), a learning disability or cerebral palsy
  • diabetes
  • problems with your spleen – for example, sickle cell disease or if you have had your spleen removed
  • a weakened immune system as the result of conditions such as chemotherapy
  • being seriously overweight (a body mass index (BMI) of 40 or above)
  • those who are pregnant

Social distancing measures are steps you can take to reduce social interaction between people. This will help reduce the transmission of Coronavirus (COVID-19).

They are to:

  • Avoid contact with someone who is displaying symptoms of Coronavirus (COVID-19). These symptoms include high temperature and/or new and continuous cough
  • Avoid non-essential use of public transport when possible
  • Work from home, where possible. Your employer should support you to do this. Please refer to employer guidance for more information
  • Avoid large and small gatherings in public spaces, noting that pubs, restaurants, leisure centres and similar venues are currently shut as infections spread easily in closed spaces where people gather together.
  • Avoid gatherings with friends and family. Keep in touch using remote technology such as phone, internet, and social media
  • Use telephone or online services to contact your GP or other essential services

Everyone should be trying to follow these measures as much as is practicable.

Employer Guidance

If you re in employment, guidance for your employer can be found at the following Link:

COVID-19-Shielding/Protecting People Who Are Identified As Extremely Vulnerable

If you belong to one of the groups below, you should receive a letter from NHS England (Background and FAQs Questions or contact us via the Parkwood Website.

People falling into this extremely vulnerable group include:

  • Solid organ transplant recipients.
  • People with specific cancers:
  • people with cancer who are undergoing active chemotherapy
  • people with lung cancer who are undergoing radical radiotherapy
  • people with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment
  • people having immunotherapy or other continuing antibody treatments for cancer
  • people having other targeted cancer treatments which can affect the immune system, such as protein kinase inhibitors or PARP inhibitors
  • people who have had bone marrow or stem cell transplants in the last 6 months, or who are still taking immunosuppression drugs
  • People with severe respiratory conditions including all cystic fibrosis, severe asthma and severe COPD.
  • People with rare diseases and inborn errors of metabolism that significantly increase the risk of infections (such as SCID, homozygous sickle cell).
  • People on immunosuppression therapies sufficient to significantly increase risk of infection.
  • Women who are pregnant with significant heart disease, congenital or acquired.

In the interim, further advice can be found at:

Employer Guidance

If you re in employment, guidance for your employer can be found at the following Link:

Important Information – Friday 20th March

Parkwood Surgery have taken the decision to close our front doors. Unfortunately some patients are still visiting the surgery even though they are symptomatic and should be self-isolating so the team have made this difficult decision to protect both our staff and our patients.

We are still open but we will be using the intercom system to allow patients that have a pre-booked appointment to enter the building .  All letters prescription requests etc. can be posted through our letter box.

Please use this website to contact us through the various forms that are available or contact us via the telephones if you require more urgent assistance.

The advice for all of our patients are as per the current government guidelines:

If you have a fever or a new continuous cough then you must self-isolate.  If you live alone then you must isolate for 7 days.  If you live with others then the current advice is for all household members to isolate for 14 days.

We at Parkwood Surgery are fully committed to reducing the threat of any possible spread of COVID-19, and we are following the current Government advise, undertaking and planning practical precautions which are being reviewed on a daily basis.

To try to protect our staff and our patients we have made the decision to change our face to face appointments to telephone call back appointments for the foreseeable future.

Useful links